Documentation

Bulk e-mailing

Axisbase allows bulk emailing through the bulk operations tool. Main points to know:
  • The mail is sent directly from Axisbase on your workstation to your ISP's or company's mail server. It does not go through the Axisbase server, and it does not go through your mail client, such as Outlook or Thunderbird.
  • You can insert data into the message and subject line. For example, your emails can say "Dear George Washington", and the salutation can be different for each recipient.
  • Axisbase does not support receiving mail.
  • Axisbase does not have any tools for graphics or formatting in emails; it simply uses a text file for input. If you need these features, try any of the on-line CRM (Customer Relations Management) tools.

Spam

Axisbase can be used to send spam, although it was not designed for that purpose. If you send spam using Axisbase, your computer's IP address and your From email address could be blacklisted by spam detection software in use at many ISPs, making it difficult for you to use email normally.

To prevent problems:

  • Use your real From address so that people can respond to you.
  • Use the smtp server (outgoing mail server) that was assigned to you by your ISP. If the smtp server recognizes a legitimate From address in the outgoing email, you are less likely to be blacklisted.

Setting up and sending the email

  1. Create a text file with the email body, using an editor like Notepad. The first line of the file is treated as the subject, and the remainder of the file is the body. If you want to insert data from your contact list into the email body (or subject), use the format #AXISID.type.property#; for example: Dear #SATURN.contact.name#
  2. Create a Bulk Operation building block. For the data source, select your contact data, which must include at least the recipients' email addresses, and may include other information.
  3. Create a Process step in the bulk operation; select the Email action. For the Read file, enter or browse for the file you created earlier. Choose the Affected Table as appropriate (there is usually just one). For the Affected Column, choose the column containing the recipient email address.
  4. In the Bulk Operation Window, press Run All Steps. This brings up the Bulk Email window. The entries made here are carried over for all email operations done from the workstation, and are not stored in the database. The From address is your email address. The outgoing mail server is the server name where the SMTP server runs - if you don't know, ask a network administrator, your ISP, or check the setting in your mail client's settings.
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